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Print Screen doesn't save screenshots to dropbox anymore

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Print Screen doesn't save screenshots to dropbox anymore

New member | Level 1
New member | Level 1

I've used prtsc to capture my screenshots for like years now but for some reason dropbox doesn't recognize it anymore. The settings in dropbox are correct and its not a hardware problem b/c I can still press prtsc and then ctrl+v into paint.

1 Accepted Solution

Accepted Solutions
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Re: Print Screen doesn't save screenshots to dropbox anymore

New member | Level 2
New member | Level 2

I uninstalled and then re-installed Dropbox but the problem remains...
Any solutions?

If it's OneDrive trying to take over the function, it is doing a damn good work, because I am sold!

Edit: Yeap, OneDrive working perfectly...

Edit no 2: The "solution" that worked for me was this. I disabled the function in the DropBox preferences and then I enabled the same function in the OneDrive settings. As I mentioned, OneDrive worked perfectly. But then I followed the opposite steps (disabling the function in the OneDrive preferences and then enabling the same function in the DropBox settings) and the DropBox fuction started working again!

View solution in original post

35 Replies 35
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Re: Print Screen doesn't save screenshots to dropbox anymore

New member | Level 1
New member | Level 1

I'm having this issue too. PrtScr is still taking the screenshot but Dropbox isn't creating an image file for it anymore.

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Re: Print Screen doesn't save screenshots to dropbox anymore

New member | Level 1
New member | Level 1

Same here - can paste into Gimp, but Dropbox isn't catching the PrtScr press. I've checked the "Share screenshots" box and clicked apply, as well. 

 

** Edit **
Ctrl-PrtScr seems to do the trick now. I thought Dropbox used to respond to just a PrtScr press, maybe not. 

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Re: Print Screen doesn't save screenshots to dropbox anymore

New member | Level 1
New member | Level 1

Hey guys i found the problem. Go to the gear icon and click "preferences" then go to "import" and tick the box saying "share screenshots using dropbox" 

Have a look at this link if your unsure...

https://help.dropbox.com/photos-videos/screenshots

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Re: Print Screen doesn't save screenshots to dropbox anymore

New member | Level 2
New member | Level 2

This problem just started happening for me.  I can CTRL-V into paint or word, but nothing is saved by Dropbox. The appropriate box is checked in preferences.  I have tried unchecking it, rebooting, and then checking it again but that had no effect.

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Re: Print Screen doesn't save screenshots to dropbox anymore

New member | Level 1
New member | Level 1

After many months of printing screens directly to my DB Screenshots folder I received notification from Dropbox to re-install Dropbox (perhaps because I recently upgraded to Windows 10). I did so but now the Prt Sc (print screen) is captured and available in the clipboard but nothing goes to my DB Screen Shots folder. Also, tried CTRL Prtsc with same results.

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Re: Print Screen doesn't save screenshots to dropbox anymore

Explorer | Level 4

I used screenshot shortcut for two years regularly on 5 different PC's. They are now all running W10 since some months but in October or so suddenly the option to use the same feature but to OneDrive popped up. I clicked it away since I'm happy with the DB function and have a special folder of the screenshots.

But on one of the devices it doesn't work no more. It is still ticket on, but no. I unticked it, rebooted my pc and ticked it again and restarted Dropbox but to no avail...

I checked the OneDrive folder but they are not getting there.

The clipboard does get it, I can dump it in any other program.

I suspect Windows changed something in the register so the function is ready to use for OneDrive. But I'm not a expert...

Somebody has any ideas?

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Re: Print Screen doesn't save screenshots to dropbox anymore

Super User II
Super User II

Uninstall and re-install Dropbox and it will be fixed, and yes, it's related to OneDrive attempting to take over that function.

Highlighted

Re: Print Screen doesn't save screenshots to dropbox anymore

New member | Level 2
New member | Level 2

I uninstalled and then re-installed Dropbox but the problem remains...
Any solutions?

If it's OneDrive trying to take over the function, it is doing a damn good work, because I am sold!

Edit: Yeap, OneDrive working perfectly...

Edit no 2: The "solution" that worked for me was this. I disabled the function in the DropBox preferences and then I enabled the same function in the OneDrive settings. As I mentioned, OneDrive worked perfectly. But then I followed the opposite steps (disabling the function in the OneDrive preferences and then enabling the same function in the DropBox settings) and the DropBox fuction started working again!

View solution in original post

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Re: Print Screen doesn't save screenshots to dropbox anymore

New member | Level 1
New member | Level 1

George L. your "solution" is at least one for the day - worked for me like you've instructed. 

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