cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

REPARSE POINT Left behind, cannot move dropbox folder nor delete

Collaborator | Level 8

Good day.

 

A while back, I setup Dropbox on my PC for both the Administrator user and my own user, so that they both used the same location to store the Dropbox folder (G:\DATA). To do this I just had to move the Dropbox folder to the same place from both user accounts. Since the Dropbox desktop app refuses to move to a target directory where there is already a folder nammed Dropbox, all I had to do was to move the first user (Administrator). Logoff, Logon as the second user, delete the just moved Dropbox folder, then move the second user's Dropbox folder to the same place and voila, both Windows users then used the same location.

 

Today I need to do this again, but I am unable to. I am unable to delete the Dropbox folder because there is a special file inside, a custom Offline Reparse Point (inside .dropbox.cache) that Windows does not know how to delete. So how do I do this again? How do I share the same Dropbox folder between Windows users?

 

For now I will unInstall Dropbox, install an old version that does not create reparse points, and hope the client does not update itself while I merge the Dropbox folder location between my 2 Windows users. But it would be nice if I did not have to do this...

 

Thank you.

Best Regards,

1 Accepted Solution

Accepted Solutions
Highlighted

Re: REPARSE POINT Left behind, cannot move dropbox folder nor delete

Collaborator | Level 8

Good day.

 

I don't think the reparse point was left behind by Dropbox because I use the same folder under 2 users, but it's possible. I do try not to run the application concurrently. Regardless, I was able to delete the reparse point with this:
 
fsutil reparsepoint delete <path>

 

Thank you.

Best Regards,

View solution in original post

3 Replies 3
Highlighted

Re: REPARSE POINT Left behind, cannot move dropbox folder nor delete

Collaborator | Level 8

Ah man, it's worse than I tought.

 

I unlinked my Dropbox account but the client did not delete the Dropbox folder cache. And when I try to move the folder from within the client, it fails because of that reparse point file that it has created and left there. How am I going to get rid of this file?

 

https://www.dropbox.com/s/2evwqr15ji8oww5/DropboxReparse.png?dl=0

 

Any help appreciated.

Thank you.

Best Regards,

Highlighted

Re: REPARSE POINT Left behind, cannot move dropbox folder nor delete

Dropboxer
Dropboxer

Hi @B00ze_E

 

From your description, it looks like you're trying to set something that we don't currently support. You can read more here: https://www.dropbox.com/help/desktop-web/system-requirements 

Running multiple applications

Dropbox works best when it is the only desktop application interfacing with the Dropbox folder. Multiple Dropbox desktop applications or other syncing applications interfacing with the same Dropbox folder is not supported.



 




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: REPARSE POINT Left behind, cannot move dropbox folder nor delete

Collaborator | Level 8

Good day.

 

I don't think the reparse point was left behind by Dropbox because I use the same folder under 2 users, but it's possible. I do try not to run the application concurrently. Regardless, I was able to delete the reparse point with this:
 
fsutil reparsepoint delete <path>

 

Thank you.

Best Regards,

View solution in original post

Polls
Do you know how to organize your files and folders?
We have created a guide on folder best practice, so you can get organized now check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?