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Re: “DropboxInstaller.dmg” is damaged and can’t be opened. You should move it to the Trash.

New member | Level 2
New member | Level 2

I have tried both the online version and offline version. Each time, I get the error stating it is damaged and cannot open. I am running a 2017 MacBook Pro running OS High Sierra

1 Accepted Solution

Accepted Solutions
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Re: “DropboxInstaller.dmg” is damaged and can’t be opened. You should move it to the Trash.

Dropboxer
Dropboxer

Hey @HuskerShanko - Welcome to our Forum!

 

Apologies for the late response - are you still having this issue?

 

Have you tried restarting your computer and router as a first step to resolve this?

 

Another thing you could do is try downloading our installer from another browser.

 

I hope this helps and let me know how it goes!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

1 Reply 1
Highlighted

Re: “DropboxInstaller.dmg” is damaged and can’t be opened. You should move it to the Trash.

Dropboxer
Dropboxer

Hey @HuskerShanko - Welcome to our Forum!

 

Apologies for the late response - are you still having this issue?

 

Have you tried restarting your computer and router as a first step to resolve this?

 

Another thing you could do is try downloading our installer from another browser.

 

I hope this helps and let me know how it goes!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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