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Repeating crash in DropboxActivityProvider

Repeating crash in DropboxActivityProvider

donawalt
Helpful | Level 6

I have gotten two of these crashes on a Macbook, runnning Cataline MacOS 10.15.3. I think it's happening on startup but I am not sure. Here is the crash report:

Process:               DropboxActivityProvider [1240]
Path:                  /Applications/Dropbox.app/Contents/XPCServices/DropboxActivityProvider.xpc/Contents/MacOS/DropboxActivityProvider
Identifier:            com.dropbox.activityprovider
Version:               1.0 (89.4.278)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
User ID:               501
1 Accepted Solution

Accepted Solutions

Re: Repeating crash in DropboxActivityProvider

Daphne
Dropboxer

Hey @donawalt, I'm sorry to hear you're having issues with this!

Can you let me know which version of the desktop app you're running?

If it's the latest stable (89.4) then please try reinstalling the app to see if that does the trick.

If you're running a beta version (xx.3.xxx), please toggle off "Early releases" at the bottom of your account settings here, then download and install the latest version from here.

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Re: Repeating crash in DropboxActivityProvider

Daphne
Dropboxer

Hey @donawalt, I'm sorry to hear you're having issues with this!

Can you let me know which version of the desktop app you're running?

If it's the latest stable (89.4) then please try reinstalling the app to see if that does the trick.

If you're running a beta version (xx.3.xxx), please toggle off "Early releases" at the bottom of your account settings here, then download and install the latest version from here.

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Repeating crash in DropboxActivityProvider

donawalt
Helpful | Level 6

It was latest stable, 89.4.278. I reinstalled it, let's see how that goes. Thanks.

Re: Repeating crash in DropboxActivityProvider

Daphne
Dropboxer

Thanks for the update @donawalt!

I hope reinstalling the app does the trick for you.

Keep me posted with your results!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Repeating crash in DropboxActivityProvider

donawalt
Helpful | Level 6

@Daphne  thanks and so far so good after about a day! I even checked the crash log, restarted, and checked the crash log again - no crash on restart. Fingers crossed!

Re: Repeating crash in DropboxActivityProvider

Daphne
Dropboxer

I'm really glad to hear that @donawalt!

If the issue crops up again or you need anything else, I'm just a post away. I'd be more than happy to help out. :grin:

Have a great day ahead!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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