Right clicking causes Windows 10 File Explorer to close

[H E.]

I'm on a Windows 10, Asus UX303U notebook and when I open File Explorer to find a file and then right click to copy, cut, etc. the entire window just closes. How do I fix that?

[Mark]

I'm not sure how this relates to Dropbox HE?

[H E.]

I am searching for my files in my Dropbox. I guess it could just be a Microsoft thing? Because all of the files are in my Dropbox, I thought the problem is there. I don't know to be honest. 

[H E.]

Maybe that makes more sense, now that you mention it, because it only happens on this computer, not my others. Any thoughts on that?

[Mark]

It sounds like its a Microsoft issue - I'd be tempted to post on there forums, especially if the crashing occurs on files outside of the Dropbox folder.

[Rodrigo_Cruz]

same problem here... any fix guys?

[Jane]

Hey Rodrigo_Cruz, apologies for the tardy reply, are you still experiencing this issue? 

Have you been able to replicate on a different location (i.e. outside the Dropbox folder) on this device by any chance? Any detail you could send over will be very helpful. 

Thanks in advance for your time & I’ll be awaiting your next message here Rodrigo! 

[levijosman]

I'm experiencing this issue in dropbox only.

[Jane]

Hey there (@levijosman), can you elaborate a bit on the issue you’re currently facing, in order to make sure I’m following-up on the right thing? Thanks in advance! 

[Billyjack555]

I'm having this same issue with Dropbox with an Asus laptop.  Was there any resolution?