I've just done a reset of my Windows 10- installation to get things working again (see my first thread on this forum :P), and now every time I right-click folders in the integrated folder (default left-side under Quick Access) my Windows Explorer (WE) crashes and restarts.
Here are the steps I've tried:
Searched like a mad man on this forum and on the web generally
Result: Nothing that helps me. Only thing I found was related to the Smart Sync from Plus - and I am Basic (as it is now anyhow - don't need a whole lot of space as it is). I also do not have any selective sync'ing set up.
Reinstall the desktop app
Result: No change. WE still crashes everytime I right-click
Verify Windows-files to be on the safe side (sfc /scannow)
Result: Things are fine - just reset it all hehe 🙂
Note: Left-clicking Dropbox-folders opens them up without crashing - and right-clicking Dropbox-folders in the actual uhm - "browser"-part of WE works fine too
Now - as I don't think there's much else I can do before asking here, I have to ask two questions:
Did I miss an article or thread that explains this? If so would it be possible to kindly ask for a link to said article/thread? 🙂
Is it possible to get rid of the integration all together?
I usually just double-click the Dropbox tray icon as I've always done, but I also like sometimes to right-click folders in the WE-integration to open them in a new window (to make copying/moving files easier and so on)
Thank you for your ideas. I am not talking about the app dialogs this time. I am talking about the folder integrated in the folder view in Windows Explorer. Should've made a screengrab - so here it is:
Upon right-clicking any folder in the Dropbox-part of this list Windows Explorer crashes. (not going to show my actual folders) It's an issue with the right-click context menu I guess.
As for disabling Smart Sync, this isn't an option for me. I am a Basic user = no Smart Sync. I only gave it as an example to what I found while searching for a solution. I'm sorry if I didn't make this clear - I tend to write too much, and I guess in skimming a message it gets missed.
TLDR: *points at thread subject*
Re: Right-clicking folders in Windows Explorer-integration crashes Windows Explorer(Win10/Dropbox Ba
I'm sorry, but I've just been through all this stuff in a different thread, so I have tried all the "standard" steps. Please just tell me if it's a known issue or not that this happens. If not I will move on to the other party in this: Microsoft. If it isn't a known issue - maybe this could help some way in the development process avoiding it. However since it's probably a unique thing going on here I totally understand if that wouldn't be the case.
Apologies for the impatient tone - I've been on the other end of this type of conversation too often to not recognise the need to make sure basic steps have been taken. However - right now I just need some clarification. I guess this is sort of QoL-stuff, and well .. I can live with it.
OK to sum up: Please tell me if this is a known issue - or tell me if it's possible to disable the Explorer "root" integration (see image in previous post)
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