Run dropbox media in the background

[Don1990]

Hey everyone,

I just switched to an Android from an iPhone. I am facing a feature problem that I loved on my iPhone! Which is, if I open up an audio file from my dropbox app I can just do other stuff on my phone. On android however, it stops playing whenever I switch over to a different app.

Is there a way to let it run in the background just like the iPhone? Thanks!

[Jay]

Hi @Don1990, thanks for posting today!

Currently, when previewing files via the Dropbox mobile app, it needs to be in the foreground. In this instance, it wouldn't be possible to have the app playing music while it was in the background.

If you'd like to see this change, you can suggest this idea for others to vote on, so the dev team can look into this in future!

[Don1990]

Thank you for your response Jay!

How come it is possible on iPhone but not on Android? Just out of curiousity. Thanks again.

[Jay]

This option shouldn't be possible on iOS devices, so the fact that it was working is not expected behavior.

[Don1990]

Whut? I've been using it for years like this on MULTIPLE iPhones lol. I can't imagine using dropbox without it.