Save as in Word Online

[petholla]

I cannot seem to save word files in different format (e.g. PDF) when using Word Online through dropbox. The options are there if I work on documents on office online directly with OneDrive backend. Is this expected?

[Daphne]

Hey there @petholla,

Currently the Microsoft Office Online integration doesn’t allow you to be able to use “Save as” option to save a document back to your account as a different file type.

What I can recommend though is trying to “Print” the document instead which will give you the option to save the file as a .pdf. If you don’t have a printer connected and see the options greyed out from the print window, you can click cancel and you should still see a pop up on the window to “Open a printable PDF of your document”.

While this isn’t the exact function you wanted, I hope it offers you an easy(ish) work around for what you want to achieve. Please just bear in mind that you will need to download the file then upload it to your Dropbox account as you won’t be able to save it directly back to Dropbox in this format.

Hope this helps, let me know if you have any questions - Cheers!

[petholla]

Thank you for the quick response! This seems to be the second difference (first was the inability to change autoCorrect options) compared to the stock Word Online offering. Is it documented somewhere what's not available in the Dropbox intergration so I can look it up next time I cannot find something? Would be really helpful!

Thanks,

Peter

[Daphne]

Hey @petholla,

We don’t currently have a comparison of the features/options available on different platforms available. What I would suggest is that this is a questions better directed towards Microsoft Support themselves as they would have an insight into both instances.

 In general I would say (which is also shown by your screenshots) that the Dropbox Office Online integration is more simplistic as it is designed to offer a simple way to open and edit your documents. 

Hope this helps - Thanks!

[petholla]

My understanding is that the office online integration is part of the Dropbox plan I’m subscribed to from Dropbox and not Microsoft. Is that not the case? Or is it through my separate Office365 subscription? I’m a little confused why I’m being sent to Microsoft to query about a service I believe I’m getting from Dropbox. I just happen to use the service from Microsoft directly as well and so I noticed these differences. I totally understand if the integration only provides a subset of the features offered by Microsoft but I would really expect the answer from Dropbox who I’m paying for the service to.

[Daphne]

Hey @petholla,

I appreciate you bringing up these discrepancies with the features offered across the different platforms, so I’m going to try doing some further digging and see if I can find out any other info about this for you from our side.

I’ll make sure to update you as soon as possible hopefully with a little more info regarding your original question!

Just to clarify the reason why I suggested contacting Microsoft, is that while we have an official integration between our platforms, ultimately it is still a Microsoft product. So my thoughts were that they have a better insight as to what they offer for other platforms too (eg. OneDrive) and would be better suited to answering this question.

In the meantime, I hope you have a great day - Thanks!