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Screenshot links no longer working since installing Mojave

Screenshot links no longer working since installing Mojave

rickpoet
Helpful | Level 6
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Hi,

Since installing MacOS Mojave, the automatic Dropbox copying of a screenshot link into the clipboard has stopped working. (Mojave has it's own new screenshot functionality which seems to be interferring with this feature on Dropbox.)

Any suggestions on how to fix this?

Thanks!

53 Replies 53

Lusil
Dropbox Staff
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No worries, @dylanks.

If you'd like, you can let us know the ticket ID (eg. #1234567) so that we can forward your comments to the member of the team who'll be reviewing this for you. 

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Slavac
New member | Level 2
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Hi, is there any solution that works? I have Mac OS 11.2.3  and Dropbox v118.4.460 currently and automated copying to clipboard doesn't work whatever I try.

cchriste
Helpful | Level 5
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This stopped working a few OS upgrades and two computers ago. 

But I've tried again since it was so nice when you could just snap and paste to share a screenshot. 

Nope. I've tried every single thing here--reinstalling dropbox, upgrading OS, saving to Desktop, disabling then re-enabling, etc.--and nothing works.

 

 

Walter
Dropbox Staff
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Hi all; happy Friday!

 

I just dropped by to let you know that there's a new app for Windows and Mac OS that allows you to save your screenshots and recordings to Dropbox directly.

 

You can find all about Dropbox Capture in this Help Center article.

 

I hope this helps to some extent! 

 

PS: Note that this is still in the alpha phase


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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