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Search Bar not visible

Search Bar not visible

Lubags
New member | Level 2

The search bar in my DB isn't working, I can't scroll up to make it visible.

I have tried reinstalling DB but the problem is still there.

I am using a Macbook Pro.

 

 

3 Replies 3

Re: Search Bar not visible

Daphne
Dropboxer
Hey there @Lubags,
 
Can you let me know if you are referring to when you click the Dropbox icon in your menu bar and the small window there does not show you the search bar? Or are you referring to the new interface for the desktop app? 
 
Would you be able to send me a screenshot of where you are expecting to see the search bar so that I can have a better understanding of exactly what you see. 
 
Let me know - Cheers!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Search Bar not visible

Lubags
New member | Level 2

Thank you for your reply.

Yes it's the following problem:

when you click the Dropbox icon in your menu bar and the small window there does not show you the search bar?

Please see screenshot attached.

Screenshot 2019-06-19 at 10.08.18.png 

Re: Search Bar not visible

Daphne
Dropboxer
Hey again @Lubags, thanks for that screenshot, it’s strange indeed! :thinking:
 
Would you mind trying an advanced reinstall of the desktop app to see if it resolves the issue for you? The detailed steps are outlined in this Help Center article here.
 
Let me know how it goes - Cheers!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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