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Selective sync menu column isn't adjustable on my Mac device.

Selective sync menu column isn't adjustable on my Mac device.

AJSMusic
Helpful | Level 6

Whenever I open the 'Selective Sync' menu, the button to make the window larger (so I can actually read the names of the folders fully, without having to hover over the name for 5-10seconds) NEVER works!

Is this the same for everyone else?

The button I need is there - but it won't budge! See screenshot (button in question is circled).

So many awful updates and painful changes to Dropbox, but this is one useful thing they could fix, but haven't! Well not for me anyway!

Mac user. Cheers.This button has never worked... sighThis button has never worked... sigh

5 Replies 5

Re: Selective Sync Menu view is awful

Daphne
Dropboxer

Hey there @AJSMusic, I'm sorry to hear about your experience with this!

I'd be more than happy to look into this with you. Would you mind just letting me know which version of the desktop app you're currently running?

Also, what OS version is your device?

Let me know and we can go from there!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Selective Sync Menu view is awful

AJSMusic
Helpful | Level 6

I'm on Mac OS Mojave version 10.14.6

and Dropbox: v89.4.278

 

Thanks

Re: Selective Sync Menu view is awful

Daphne
Dropboxer

It looks like you're all up to date there @AJSMusic!

I've reached out to your email linked with your profile if you'd like me to look into this a but more. Since I can't see any account info here, through Support I'll be able to look into some device specifics with you there.

When you have the chance, please check your inbox and we can take it from there.

Thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Selective Sync Menu view is awful

AJSMusic
Helpful | Level 6
Oh I was pretty sure everything’s good my end - I posted more to ask whether this is the same for everyone...? Which I assume it is...?

any chance of a fix from Dropbox? a small but useful feature of the window is changing size for larger file names

Re: Selective Sync Menu view is awful

Daphne
Dropboxer

Hey @AJSMusic!

If we have a look into this through our Support channel, we can get our specialists to investigate with you too to work on this. I just wanted to make sure that we cover all bases for you.

Thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Top contributors to this post

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    Daphne Dropboxer
  • User avatar
    AJSMusic Helpful | Level 6
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