I just added a new Mac to my account, and synced all my Dropbox folders to it, but all have the same plain blue folder icon, whether they shared folders of not. On my other computers, the shared folders have the two people icon. Why would this be happeneing, and how can I cet them to show the correct icon?
Yes they are definitely shared folders. I have at least 10 folders that were shared by or with clients. On my new mac those folders now look exactly like the other folders that are just regular Dropbox folders. Dropbox App is running. Same folders on my other computer has the 3 people icon. Its a new retina Macbook Pro, so not sure if that could have something to with it.
@Jay wrote:Hi John, could you check that these are definitely shared folders?Additionally, you might need to have the Dropbox desktop application running in order to see the shared folder icon, since it relies on the connection to the servers to confirm it’s a shared folder.The Mac icon for shared folders is actually with 3 people on it, like so:
Here's a visual. Left is how my Dropbox folder looks on my old Mac Pro. Right is on my new Macbook Pro. Both running the latest version of High Sierra. A little hard to see, but the only folder showing as shared on the new Mac is the one I newly created last night.
OK Here's something ever weirder I just noticed. Inside every shared folder on the new Mac is a Zero byte file titled "icon?" That is not showing on my old Mac. Seems there must be some incompatibility with this new MacBook Pro in showing the correct icons.
That’s understandable, let me know if you experience any issues in the future!
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!