Community Moderator @ Dropbox
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Hey there @Mgregore,
Just so that we can have a better idea of your situation could you let me know some more info, such as if you're able to open the shared link via another device? Also, can you take me through the steps you're using when trying to open the link?
Finally, can you please ensure that there are no pending updates for your device's OS, the Dropbox mobile app or web browser.
Let me know what you find and we'll go from there - thanks!
Thanks for joining the discussion here @RobmOz!
Can you let me know what happens when you try choosing the option "Get the app"?
Also, can you please check to see if you have any pending OS or Dropbox mobile app updates? If not, can you let me know which version of the mobile app you're using?
Let me know what you find - thanks!
Thanks for updating us here @TriPold!
I'm glad to hear that this is working for you now and appreciated you letting us know here too.
Should the issue crop back up again, please don't hesitate to get back to me here.
Have a great weekend ahead!
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!