There used to be a contextual menu to select the item in Dropbox and then share it AND get a url for the item. I can find no way to quickly share an item anymore. I have to log-in via the web browser and then share it. Surely there has to be a better or quicker way. I searched the FAQs and can't find anything on it. I'm running Mojave. I tried moving the item to the root directory, then Public (which does nothing), then to a separate folder. Nothing works. How do I select an item and get a url to share?
Hi @montylee - welcome to the Dropbox Community!
From what I understand you're not getting the option to copy a shared link to a file you have in your Dropbox folder when you right (or command) click on it - am I on the right track?
Can you let me know what's your desktop app reporting at the moment within your computer's system tray/menu bar and forward me a screenshot of the options you get when you right/command click on your Dropbox files?
Thanks for the reply @montylee; how are you today?
I'm sorry I didn't elaborate on my previous response. The Dropbox icon will only appear in your menu bar if the Dropbox desktop app is downloaded to your computer and running.
If this icon seems to "disappear," it's probably because the desktop app is inactive on your computer. To resolve, you can launch the application again or download (or re-download) the Dropbox desktop app and sign in to your Dropbox account when prompted.
Let me know how it goes!
Got it. No, the icon is always there. Dropbox is running. What I am referring to is I open the folder on my Mac that is the Dropbox folder. I then select a file I want to share, whether it is in the root directory or in a folder. It used to be that once selected, I simply right-clicked the file and one of the contextual menu items was the ability to copy the url so share the file. I no longer see that (at least with Mojave). I've attached a file to show you what I see. It also isn't hidden in one of the sub-menus (like sharing).
Thanks for the additional information @montylee!
Could I have a screenshot of the app's exact status as shown within your menu bar as well?
On a side note, do you see any syncing icons on the files you're trying to share?
Let me know what you find!
Exactly @montylee; thanks!
I can see that the desktop app is having issues with connecting to the internet; could you reboot your computer and router and try again?
I think this is the root cause of the issue you initially reported here so please keep me posted on your findings!
I see now; thanks for clarifying that for me @montylee.
Would it be OK if I reached out via your Dropbox email address to have a better view of the matter with account and device specific information?
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