cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We love to hear how every person gets the most from Dropbox, and it seems everyone has a slightly different use for it - tell us yours here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sharing from iPhone Photos to Dropbox

Sharing from iPhone Photos to Dropbox

foolio
Explorer | Level 4

Hi. I have an iPhone 12. When I am In its Photos, I want to share a photo to Dropbox, into my chosen folder. I select photo, then the share icon, then Dropbox in the available places/apps, and in the subsequent window the folder I want the photo to go in. All good BUT at that point it is just greyed out and I can’t do the final Save. Anyone else strike this? Answer? Thanks

1 Accepted Solution

Accepted Solutions

Re: Sharing from iPhone Photos to Dropbox

Jay
Dropboxer
Hi @foolio, it looks like you're following the the steps to 'share' a file by using Dropbox, instead of saving it to Dropbox, hence why it's asking you for an email address to share it to.

Could you try scrolling down the original options to find one that says save or add to Dropbox? You might need to expand the options or edit them to view all choices.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

5 Replies 5

Re: Sharing from iPhone Photos to Dropbox

Hannah
Dropboxer
Hey @foolio, thanks so much for posting today and happy Friday!

Would you mind confirming if the 'add' button or the entire screen is grayed out when you get to that point?

Can you share a screenshot with me, so I can check this out?

Also, try opening the Dropbox app and use the + icon to upload the photo, to see if that works.

Cheers!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Sharing from iPhone Photos to Dropbox

foolio
Explorer | Level 4

Hi Hannah. The word cancel is blue (so 'live'); but the word 'Post', the 'Message (optional)' section are grey. In the 'Save To' section it has managed to select the folder I want to drop into, but it's just that the Post option remains grey.

Re: Sharing from iPhone Photos to Dropbox

Jay
Dropboxer
Hi @foolio, it looks like you're following the the steps to 'share' a file by using Dropbox, instead of saving it to Dropbox, hence why it's asking you for an email address to share it to.

Could you try scrolling down the original options to find one that says save or add to Dropbox? You might need to expand the options or edit them to view all choices.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Sharing from iPhone Photos to Dropbox

foolio
Explorer | Level 4
Thanks Jay. That insight led me to check the app options that come up (clicking on the 3 dots to see more). I removed then ‘added’ Dropbox as an app (again) and that has fixed it.

Re: Sharing from iPhone Photos to Dropbox

Jay
Dropboxer
I'm glad to hear you were able to locate the correct option. Enjoy your weekend!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Jay Dropboxer
  • User avatar
    foolio Explorer | Level 4
  • User avatar
    Hannah Dropboxer
What do Dropbox user levels mean?
Need more support?