cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Back again with another edition of 'How we use Dropbox', so find out how Emma uses to-do lists to get it all done here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Shorten link not working

Shorten link not working

Jonathan R.32
New member | Level 1

 Hi there!  All of a sudden, the shorten link feature in my public folder is not working - not that the link won't work - it won't shorten it anymore.

 

Any help would be appreciated - thanks!

1 Accepted Solution

Accepted Solutions

Re: Shorten link not working

Rich
Super User II
The shorten link functionality in Dropbox has been deprecated and will likely not return. They have been heading in this direction for a while now, having first started removing the feature from other parts of Dropbox a couple years ago. This was one of the last remaining locations where it still functioned.

As Olivia stated, you will want to look at other services that provide that functionality. Bit.ly and Goo.gl are among the most popular.

View solution in original post

49 Replies 49

Re: Shorten link not working

Cyrus D.
New member | Level 1

I have experienced the same (shorten link not working). Also, when you click the cancel button nothing happens too.

 

Re: Shorten link not working

Jonathan R.32
New member | Level 1

Yes, me, too!

Re: Shorten link not working

Ed B.25
New member | Level 1

I noticed this started about 4 days ago. I'm glad I am not the only one experiencing this problem. Dropbox please fix this,

Re: Shorten link not working

Jonathan R.32
New member | Level 1

Still broken!

Re: Shorten link not working

Kuuno P.
New member | Level 1

Same problem here... 😞

Re: Shorten link not working

Martyn D.3
New member | Level 1

I'm getting that problem too. I hope Dropbox isn't going the same way as Mailbox went.

Re: Shorten link not working

Rob D.19
New member | Level 1

Multiple browsers tried - no link shortening, no cancel button working. 

Re: Shorten link not working

Rich
Super User II

Can you post a screenshot? I'm curious where you're doing this because Dropbox started phasing out the ability to create shortened links years ago. One of the last places that still allowed it was when posting a share link to Twitter. I haven't seen any other reference to shortened links in at least two years.

Re: Shorten link not working

Rob D.19
New member | Level 1

Sure thing, Rich. Just trying to share a PDF from my Public folder and shorten the URL. I worked around it using Google's link shortener but here you go anyway: 

Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    sueros New member | Level 2
  • User avatar
    LB New member | Level 2
  • User avatar
    Leonard O.1 New member | Level 1
What do Dropbox user levels mean?
Need more support?