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Smart Sync Icons still showing after remove the folder from DB backup

Smart Sync Icons still showing after remove the folder from DB backup

Ken C.2
New member | Level 2

I tried Dropbox Backups on my Documents folder and it caused me a ton of issues. I disabled the feture altogherther but the smart sync icons are still showing on all files in the Documents directory. I can I get ride of them?

1 Reply 1

Re: Smart Sync Icons still showing after remove the folder from DB backup

Walter
Dropboxer

Hi @Ken C.2; thanks for posting on our Community!

 

If you've rebooted your computer after disabling the computer backup feature and still notice this, can you please send me a screenshot so I can have a visual too?

 

While we're at it, which option did you choose upon disabling the backup feature? Specifically, did you choose to "Keep content in folders on this PC/Mac" or "Leave content in Dropbox"?

 

Let me know what you find and we'll take it from there, Ken. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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