In my case it is an application that I use to create new files in Finder called NewFileMenu. I have to disable/then re-enable this extension so my Dropbox file/folders sync icons show up again.
Thanks to all for the hint about other extensions interfering with Dropbox or vv.
Hello, I am running El Capitan still (if it works, do not fix it) and I am having the same issue of not seeing the Smart Sync option, and none of the proposed solutions worked for me.
IMHO, we should be able to use Smart Sync without problems regardless of the programs that we actively use. I am sorry to say, but you should fix this problem from your end, not ours. We pay, we pretend a service.
you said: "can you let me know if you are not able to see the option in the menu when Command clicking a file?"
What I do is to right-click on the folder or file that is in the Dropbox, and the only options I have are Share/Copy Dropbox Link/Rewind (which I do not know what it means)/View on Dropbox.com.
You also said: "Or do you not see the syncing icons next to your files to notify you which files are local or online only like the OP described?"
When I look at the content of the Dropbox folder from my Finder, I see a green dot that says that the file has been copied or uploaded to Dropbox (some files I only keep in Dropbox, some others are shared folders with other coworkers). If that is what you mean by "the syncing icons", then I do see them. However, the green dots do not tell me "which files are local or online only".
The current sync status is "up to date", if that is what you mean.
The version of the desktop app is 76.4.126.
I do see the Dropbox icon in the menu bar.
Looking forward to hearing from you.
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