I've just reinstalled my Laptop with a fresh install of Windows 10. Dropbox installed and linked to my account fine but it's stuck in a loop "Downloading File List....". So I thought it was the laptop install and used a second Dropbox account and that worked fine.
So I thought maybe I have too many files (stupid I know) so I went to a machine that already has a working version of Dropbox on it and thought I'd clear it out. When I went to Selective Sync to enable the Camera Uploads folder, which is where most of my content is, so I could clear it out. That is also stuck on the "Downloading File List..."
The syncing on the two machines that I have dropbox installed and running on is working fine.
Any ideas how I can solve the problem?
I am having this same exact issue at the moment. I did receive a reply from support that it may be related to having symlinks inside of my Dropbox folder, but I do not have any. I'm hoping that they can figure out something before the end of the business day today.. let me know if you find out anything.
Thanks for the reports. I investigated, and it looks like a recent server side change degraded performance for the initial download of the file list for a small fraction of users with old accounts. We just pushed out a fix for this, and your accounts should naturally recover from this state within 15-30 minutes.
Excellent! I was hoping something like this was the case. Thank you very much for getting it taken care of. I can confirm that everything seems to be working correctly again.
As a hobbyist developer and sysadmin, I get kinda annoyed when I can't fix my own problems, haha. Count me in as still being a long-time Dropbox fanboy.
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