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Sync icons (mac) missing, tried all the resolutions found here and did not resolve the problem

Sync icons (mac) missing, tried all the resolutions found here and did not resolve the problem

amny
Explorer | Level 3

Unlike the previous user with same issue that resolved itself, I still cannot get dropbox/my system to show the sync icons on the files.

Dropbox version 87.4.138

Catalina 10.15.2

New Mac pro tower system.

Tried rebooting in safe mode and icons still not showing.

Please advise.

 

1 Reply 1

Re: Sync icons (mac) missing, tried all the resolutions found here and did not resolve the problem

Daphne
Dropboxer

Hey @amny, thanks for reaching out to us here!

As a first step, can you try just downloading and installing the latest version of the desktop app again from here to see if that does the trick?

Doing this won't affect the files that are currently within your Dropbox folder.

If the issue persists after this, can you let me know what the sync status of the app shows?

Looking forward to your reply!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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