Sync stuck checking for updates for months

[jellybeard]

My dropbox has been checking for updates for more than a month.  The sync randomly went through about 3 weeks ago, but its back to checking for updates now.  I work on a few files regularly, and these are not syncing between uses as they did prior to earlier this year.  Please help.

[Walter]

Hi @jellybeard, thanks for using Dropbox and welcome to our Community!

Just to make sure we're on the same page, can you please send me a screenshot of the app's exact status as shown in your system tray/menu bar?

How long has it been stuck like this? Could you maybe try these steps out to see if they improve matters? 

Keep me posted!