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Syncing Files

Syncing Files

Roy B.15
Explorer | Level 4
My syncing on all my files has been going on all day and all the file are still not synced. The arrow are still next to the files and not going away.
RoyB15_0-1635305339606.png

 

 

 

3 Replies 3

Re: Syncing Files

Megan
Dropboxer
Hi @Roy B.15, I'd be more than happy to look into this with you.

Let's start with your app's syncing status and version. 

Also, when did this start happening? 

Do you see the number of files decreasing when you hover your mouse over the little Dropbox icon?

Keep me posted!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Syncing Files

Roy B.15
Explorer | Level 4

Hi Lori,

I signed out and reinstalled the Dropbox app and that pretty much fixed the problem. Thank you for responding to me request.

 

Roy

Re: Syncing Files

Megan
Dropboxer
Any time, @Roy B.15!

Give me a nudge if you have any other questions.

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    Megan Dropboxer
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    Roy B.15 Explorer | Level 4
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