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I have a trouble of dropbox syncing on macOS 10.15 Catalina.When I restart my macbook pro, dropbox starts syncing all the time and it shows all my files in dropbox is syncing.The syncing may take a long long time,and when I restart my MBP,it starts over again and again and again.This problem starts with the beta version of macOS 10.15 to the stable version released 2 days ago.I have tried to pause the syncing or reinstall the dropbox application,but the problem never resolved.Please HELP!Thanks.
Thanks for the info.
This is a Beta version (under testing). Please downgrade to stable.
Step 1. Go here and turn off "Early realeases".
Step 2. Download and run this stable version. https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-84-4-170/td-p/375469
Let me know if that helps.
Fiona
Community Moderator @ Dropbox
dropbox.com/support
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Thanks, Fiona. Yes - I've tried reinstalling the latest version (84.4.170) twice, and it hasn't altered the behaviour.
Is there any sort of debugging information I can give you to speed this along?
Any ideas what could be causing this? My first thought is that it's something to do with the new file security system in Catalina. I have allowed Full Disk Access to Dropbox though. I'm stumped. Please help sort this ASAP.
@J-Sync Mine is actually quite stable now and I've not had any sync issues for a few days. Mine also stopped the constant attempt to sync on every reboot.
The way I fixed this in the end is to enable the Dropbox Beta install (Mine is now at v85.3.138 ) as the most current stable release did not help me.
I also updated my Mac to 10.15.1 which has just in the last few days been released by Apple.
I also gave full disk access to Dropbox.
All that, following a reinstall of Dropbox from scratch and a complete unlink, delete all Dropbox files from Finder, then relink of the Mac to my Dropbox account and wait for download of all files again, all seems to have resolved this for me.
I'm not convinced it will do the same for others however, because I see other forum posts about this where people have also tried this and it hasn't fixed it.
Hope that helps.
Chris
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Thanks, Jane. That seems to have fixed it! I relinked, reset permissions and hard links.
I'm running beta v85.4.155.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Very frustrated with Dropbox. This is the second time in the last couple months where I've had constant syncing/indexing issues. It does appear to be related to macOS Catalina since updating these issues started again.
I've tried a lot of steps listed else where.
- Checking for symlinks
- Fixing permissions
- Going into Terminal and resetting permissions
- Fixing hardlinks
- Also tried installing a beta version to see if that would fix anything
I don't necessarily want to Unlink my account cause I'm worried about creating sync conflicts when I pair the account again.
Is there anyway to try isolate if it's a particular file or folder that's causing an issue?
Jane
Community Moderator @ Dropbox
dropbox.com/support
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