cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing issue with Zscaler

Syncing issue with Zscaler

ctbird
New member | Level 2
Go to solution

I use Dropbox on my work-issued computer (on which I do not have admin rights), and ever since my employer installed Zscaler, my Dropbox won't sync and I'm getting the message: "can't establish secure internet connection." What can I do?

11 Replies 11

Rich
Super User II
Go to solution

There must be some logging in Zscaler. Check the logs to see what it's blocking and you'll likely find your answer.

Michael999
New member | Level 2
Go to solution

I was able to make mine work again after going to the Network settings page in Dropbox and selecting "No Proxy." All files synced immediately after that.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Michael999 New member | Level 2
  • User avatar
    Rich Super User II
  • User avatar
    sbbish Explorer | Level 4
  • User avatar
    LitteraScripta New member | Level 2
What do Dropbox user levels mean?