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Syncronization via Linux in a SFR (french telecommunication operator)

New member | Level 2
New member | Level 2

Good morning, since one week Dropbox does not synchronize on Linux

(on two laptops in fact). This happens when I am connected to the network via the french operator SFR, eventhough it works for instance with eduroam. I have no idea how to fix it. I have spoken with several experts (in computer but not in Dropbox). The problem is that I cannot even reach correctly the web site of Dropbox. Thank you in advance forany help.

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Re: Syncronization via Linux in a SFR (french telecommunication operator)

Dropboxer
Dropboxer
Hey @frusso, thanks for taking the time to drop us a line here! 
 
As you’ve pinned down that this is happening when you’re connected to said network, I’d suggest reporting to your ISP as the best next step. Have you done so by any chance? If so, can you let me know if you had any feedback on their side? 
 
It would be worth checking your current configuration, as you mentioned that you can’t reach our website either. Can you let me know what browser/distro you’re using? Have you tried re-creating the behavior through a different device/on a different browser?
 
Please let me know of your findings whenever you have a bit of spare time & I’ll do my best to touch-base asap!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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