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The computer backup isn't syncing at all

The computer backup isn't syncing at all

Simone17
New member | Level 2

I have a problem that i can't solve! I can't sync my computer's desktop documents and downloads folders, when i try to do it it loads me continuously and does nothing other than freeze my operating system is windows 10 64 bit

1 Reply 1

Re: Synchronization

Jay
Dropboxer

Hi @Simone17, thanks for taking the time to message us!

 

Do you have a lot of files located in those folders? Is it possible that other apps and services are accessing the folders, which could be causing this issue on your device?

 

This will help me assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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