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The desktop app is stuck syncing files and keeps crashing.

Re: The desktop app is stuck syncing files and keeps crashing.

Froyok
Helpful | Level 6

Yes, it is solved for me. I'm not crashing anymore.

As I mentioned the app crashed once after getting back on the stable release and then it started worked normally again. I didn't do anything other than reinstalling dropbox (with the installer from the website) after making sure I opted out from betas in my account settings.

I'm on version 89.4.278 now and it's stable.

Re: The desktop app is stuck syncing files and keeps crashing.

Daphne
Dropboxer

Hey peeps! 

Thanks for the info @AngstromZA, I've reached out to your email to look into this further with you. Please just check your inbox when you have a moment and we'll go from there.

I understand that you're frustrated @DarseZ, I'd be more than happy to help you with this. Since each user has a different device, there are many factors that can affect syncing.

Would you like me to reach out to your email linked with your profile so that we can look into your device specifics? With this, we can troubleshoot more effectively.

Let me know!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: The desktop app is stuck syncing files and keeps crashing.

drkimball
Helpful | Level 7

This is the exact same thing that is happening to me.  Support has not been able to help me fix it except to say that I can't sync too many files at once.  Well then what am I paying $500 a month for?

Re: Dropbox wonky after 88.4.172 upgrade

drkimball
Helpful | Level 7

I've seen that same box at least 20 times this week!

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Top contributors to this post

  • User avatar
    drkimball Helpful | Level 7
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    Daphne Dropboxer
  • User avatar
    Froyok Helpful | Level 6
  • User avatar
    DarseZ Collaborator | Level 9
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