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The desktop app on my Mac isn't syncing my files, any ideas?

The desktop app on my Mac isn't syncing my files, any ideas?

Youland
New member | Level 2

The files on Mac/Dropbox are not syncing now. 

1 Reply 1

Re: Not Syncing

Daphne
Dropboxer
Hey there @Youland,
 
Can you let me know the current sync status of your Dropbox desktop app? You can see this by clicking the Dropbox icon in your menu bar.
 
Also, can you let me know if when you say that files are not syncing, have some files/folder synced to your desktop and not others or is the syncing stuck etc? If you have an error message showing on the sync status, please send me a screenshot of this (excluding any personal info).
 
Let me know what you find - Thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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