I normally use Dropbox to move files (ePubs and audiobooks, mostly) from my computer to my iPhone and thence to the relevant iPhone apps by tapping the ellipses next to the appropriate file, selecting Export, and sending it to the app I want.
As of today, the Export option has disappeared from the list of options, on both my iPhone and my iPad. For an .mp3, what's there is Share, File settings, Create transfer, Make available offline, Add to starred, Show in folder, Rename, Copy, Move, and Delete. I asked someone else, and he had these options: Create Transfer, Copy Link, Share, File Settings, Make available offline, Add to starred, Export. So it appears to be something with my account.
I tried shutting down my iPhone and restarting. I also tried deleting and reinstalling the app. Neither of those helped.
Any idea how to fix this?
iPhone OS version is 14.4
iPad OS version is 12.5.1
Dropbox version is 226.2 on both the iPhone and the iPad
I'm experiencing the same problem with .mp3, .epub, and .jpg files on both iPhone and iPad. Presumably other types as well, but that's what I've checked.
The basic issue still exists, but I've found a workaround.
The first photo is the main menu I've been seeing when I select the ellipses. As you can see from the second photo, I apparently missed trying the Share button when I first discovered the problem. Clicking on that brings up three sub-options, one of which is the missing Export option.
It's still a mystery why friends with the same iPhone OS and Dropbox version aren't seeing the same menus I do, but perhaps theirs will catch up soon.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!