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There's a red indicator on the Dropbox icon in the system tray, what is this?

There's a red indicator on the Dropbox icon in the system tray, what is this?

Frank P E.
Helpful | Level 7

Hello ---  it  looks like there is a number one (1) in a red dot on the dropbox icon in the system tray  -- what is this and what does it mean?  Thanks 

20 Replies 20

Jim H
New member | Level 2

I'm having the same issue as cindy t.3, system tray icon has a red dot on the lower left side with no number in the dot. The only way I can open the App is ctrl-left mouse click, double click just opens the local Dropbox folder. I have reinstalled twice now, once with the advanced reinstall instructions from https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall. I could open a ticket, but it would be the same as the one already open by cindy t.3. I'll just keep limping along for now with the ctrl-left mouse click workaround. One good note is that all the files/folders are syncing. I'm running v104.4.175 on Windows 10. My account is Dropbox Business Standard with 5 TB of storage.

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