cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
English
Announcements
Whether you are transferring a single drive, a team or an entire organization, Movebot's cloud migration tool has been built to make your Dropbox migration simple - learn all about it here.

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

There was a problem completing this request

There was a problem completing this request

flipside
New member | Level 2
‎04-28-2021 03:50 AM

I'm trying to use Dropbox on a new computer. It sends me a code that I enter. It then displays the above message. I've seen other threads with similar messages, but they seem to be related to opening dropbox in a browser. I have the problem when using the Windows App.

  • 0 Likes
  • 1 Replies
  • 110 Views
0 Likes
Reply
1 Reply 1

Re: There was a problem completing this request

Hannah
Dropboxer
‎04-28-2021 07:50 AM
Hey @flipside, welcome aboard! 

Can you please send me a screenshot of where this error message appears, while making sure you hide any personal information, so I can check it out?

Thanks!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

0 Likes
Reply
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
What do Dropbox user levels mean?
Need more support?