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Re: Time Left in Sync has been removed (Feature Request)

Time Left in Sync has been removed from the desktop app

mcfinney
Helpful | Level 6
Go to solution

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?

I'm on Mac OS Sierra 10.12.6

223 Replies 223

Sébastien L.2
Explorer | Level 4
Go to solution

Oh okay I didn't know that bs existed. Well, that undoubtebly sucks to have to pay an additionnal 10$ montly ransom to read an information they just decided to hide. I'll start looking at alternatives I guess. Thanks for the answers 👍

MikeW1
Helpful | Level 6
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Hmm.  At a minimum, you'd think they would have told us on this forum that we could get that capability by changing to Professional.  But it's really shabby of them to remove the capability from the other versions.

Lek
Helpful | Level 5
Go to solution

Im business and personal user holding two accouts, both of them dont have time function now, so is no depends are you free user or paid user. Upset 😞

Mandelko
Explorer | Level 4
Go to solution

For the last few months I have not been able to see how much upload to Dropbox has been done. All that my status bar shows is what the upload speed is. 

ROMERO1583
New member | Level 2
Go to solution

Same here, I relied on that little counter!

emmasmartacus
Helpful | Level 6
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I was searching on how to get the time remaining info back as well - as a paying subscriber, I feel this is a simple request and feature to have. Especially since it is one that was available previously. Making us upgrade to get the feature back is extremely bad customer service. I am reconsidering my subscription to Dropbox. 

Lusil
Dropbox Staff
Go to solution
 
Thanks for the feedback regarding the progress bar on the desktop app. I’ve moved your posts here so as to keep relevant posts regarding this consistent.
 
As @Jay has also mentioned in one of his earlier replies, we introduced a change and some users may see this new behavior without the time estimate. Nonetheless, please note that your comments are greatly appreciated and have been forwarded to the dev team.
 
Thank you! 

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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alison b.11
Helpful | Level 5
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Hey all who are willing to switch cloud services to get this feature back (plus other good stuff like more space), I switched over to Sync, which gives 2 TB plus various mobile apps etc. for about the same price (billed annually). Dropbox is being super-pushy with this whole incentivizing upgrades by removing features. Gross.

graystate
Helpful | Level 7
Go to solution

I've just installed the free version of Sync. So far so good - and wow, it gives me an estimate of how long my file will take to upload! What an amazing concept! I'll try it out today and if all is well, goodbye Dropbox. Thanks for the years and years of memories and me being a great customer. Sorry you had to stab me in the back.

fcmiii
Helpful | Level 5
Go to solution

Add me to the list of people who desperately want the "estimated time remaining" function back. Not having a rough sense of when an upload will be done is driving me crazy. 

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