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The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?
I'm on Mac OS Sierra 10.12.6
Hi. Thanks for the updates and information. As a user of the free version as I do not have too many files to upload at a time I did and do miss the toiming feature that was showing on the Dropbox icon in the windows task bar as it does make it easy for quick reference. However I have played around more with Dropbox and "discovered" , and much to my surprise that no one had mentioned it, that if you actually go to Dropboc.com via the link showing the world globe and use the Upload File/Folder function you will get the estimated time appearig in the bar at the bottom of the page. As mentioned above having it available on the icon would be best, but it is still available using another process. See links below.
https://www.dropbox.com/s/ohrntox0cisvd56/Dropbox.jpg?dl=0
https://www.dropbox.com/s/roxqsvlghsyf4xa/Dropbox1.jpg?dl=0
Hi all, reporting back on Sync.com, which I'm transferring to from DB since they dropped this feature.
All is good and 2x as much space on the Pro Plan (2TB) as on DB. Other operations comparable, although I don't really use sharing.
One BIG issue for me with Sync.com is you can't preview video without downloading links. (FWIW, I teach film making, so previewing student submissions is pretty crucial).
I emailed Sync customer support and they got back to me LESS THAN 48 HOURS LATER with a somewhat awkward workaround, but it'll do as I'd rather give them my business than db, which has shown laughable contempt for the thousands of people who want the "time remaining" function back (a transparent attempt to push folks up to the next tier -- ugh).
I think it goes beyond the push-to-next-tier issue. BEFORE they dropped the feature, I was noticing longer upload times. I have VERY fast internet speed so that was not a good thing to see. I think if they don't tell you the predictive time, and substantially deliver on that time, it's harder to complain that the upload service has gotten substantially slower. That cuts down on customer-service chats (or figuring out clever things for CS to tell us when we complain about upload or download speed).
You make a very good point.
There was also the "remove from all your devices?" that arose a couple of months ago when taking files out of desktop app -- and maybe website too -- can't remember what the earlier iteration did, but this notification was new...whole thing is weird and opaque and I'm completely over db's corporate attitude. Blurgh.
Can you tell us when the fix will be out?
I've been putting up with this for months and can't believe there's no word from DB. I upload huge video files for clients and now I literally have to just remember I was uploading and when to check back to see if it's done. Can't believe they removed a STANDARD feature like this and have been so slow to respond with a fix.
Why is it so annoying? I used to be able to message a client with the link and say 'download will be available in 20 minutes'. Now? 'download will be available AT SOME POINT IN THE FUTURE BUT I HAVE NO FREAKING IDEA WHEN BECAUSE ALL I SEE IS A **bleep** BITRATE WHICH TELLS ME NOTHING'
Add me to the list of users switching to Sync. I'm not enraged at this, but the lack of efficient customer support and then watching you post about getting a "Customers' Choice" on twitter made me realize I have no bussiness in here.
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