cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Try to instal the program-stuck

New member | Level 2
New member | Level 2

I should say: I do instal the program on the pc but when I try to log in it is stuck here

wont do anything else dropbox.jpg

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Try to instal the program-stuck

Super User II
Super User II

Proxy setting on teh Sync tab in Dropbox Preferences set to No Proxy?

View solution in original post

7 Replies 7
Highlighted

Re: Try to instal the program-stuck

Super User II
Super User II

Temporarily disable any antivirus or firewall software you're running, and try again.

Highlighted

Re: Try to instal the program-stuck

New member | Level 2
New member | Level 2

I have the same issued on my new windows 10 laptop, did turn off antivirus and/or firewall software, turn off proxie detection at time of download and install but it did not let me enter my email address to link account.


I have contacted business support  they gave ticket # but did not give me instruction or help to resolve. So why Dropbox charged me $1K/year and couldn't deliver the service or assistant. If Dropbox wants to continue to charge me $1K for next year renewal; then find someone to talk to me. Here is my ticket#8633820

Highlighted

Re: Try to instal the program-stuck

New member | Level 2
New member | Level 2

tried and I still can't log on. The window there is still the same. I really do not want to leave my antivirus disables for more than one minute

Highlighted

Re: Try to instal the program-stuck

Super User II
Super User II

Proxy setting on teh Sync tab in Dropbox Preferences set to No Proxy?

View solution in original post

Highlighted

Re: Try to instal the program-stuck

New member | Level 2
New member | Level 2

it was on auto. Should I choose No Proxy?

Highlighted

Re: Try to instal the program-stuck

New member | Level 2
New member | Level 2

alright I tried no proxy, restarted the program and now it;s stuck here :( Untitled.jpg

Highlighted

Re: Try to instal the program-stuck

New member | Level 2
New member | Level 2

k I did another restart of the program and now it seemsto work. Currently it;s syncing the files in the folder. Thanks for the help, I'll be back if there;s anything wrong

Polls
Do you know how to organize your files and folders?
We have created a guide on folder best practice, so you can get organized now check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?