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UIDS in .dropbox.cashe

ingegnere
New member | Level 2

after install Dropbox v 112.4.321 in folder Dropbox\.dropbox.cache\new_files  uids appeared be9189eac5318effe0ec13b25478fc5f   3a3a20b3a70a1a32915a44c45aa71ef8  8421bf3fa2e3a9fffb2a875e21c391f2  575a0d7dc14ea090b8bcc48ca4595d0c  d2301f3b88bf8359de8a30f953dc4be5  

Windows defender reacted to their signatures, but there was no malware in the dropbox files.

1 Reply 1

Re: UIDS in .dropbox.cashe

Walter
Dropboxer

Hey @ingegnere; thanks for posting on our Community and happy Monday!

 

The cache folder on your computer is used by our desktop app as a staging area to download your files in small chunks when syncing takes place.

 

Sometimes antivirus programs will pick up these partial files as false positives and continuously quarantine them. The problem is that Dropbox keeps downloading the file in an attempt to sync the file down to your device.

 

In that case, you could try adding the Dropbox cache folder to an ignore list so that Dropbox can correctly sync that file and/or temporarily disabling your antivirus. Once synced, you should no longer see these warnings or quarantine messages.

 

Let me know if this helped!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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