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Ubuntu 18.04 "right click link" share missing

Ubuntu 18.04 "right click link" share missing

manciusm
Explorer | Level 4

I'm using Dropbox  v85.4.155 on Ubuntu 18.04.

One of the best Dropbox share functionality is "rigth click" link. Was...

And it's gone... 😞 .

Sometimes (after few times turn off/on Dropbox, restart PC) it appears. But more often function is missing.

Any ideas how to fix it??

Edited by moderatorEdited by moderator

 

59 Replies 59

Re: Ubuntu 18.04 "rigth click link" share missing

Daphne
Dropboxer

Hello @manciusm, thanks for reaching out to us here!

When you see that the option is missing from the right click menu, can you let me know what your Dropbox sync status is showing?

Perhaps you can try just installing the latest stable version again from here to see if that does the trick. You shouldn't need to uninstall before doing this, but can do so if you prefer.

Let me know what you find - thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Ubuntu 18.04 "rigth click link" share missing

manciusm
Explorer | Level 4

Thanks for quick replay

Sync status is "up to date"

Dropbox is just after fresh (2hours ago) reinstall (because of other issues).

Right click functionality is missing already few weeks.

Any other ideas?

Re: Ubuntu 18.04 "rigth click link" share missing

Daphne
Dropboxer

Thanks for getting back to me so quickly here @manciusm!

Would you mind just letting me know which desktop environment you're running? You can find the requirements here if you'd like to check.

If you're running one of the environments listed there, can I reached out to the email linked with your Community profile so we can look into this further?

Keep me posted - cheers!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Ubuntu 18.04 "rigth click link" share missing

Здравко
Super Collaborator | Level 20

@manciusm wrote:
...

Dropbox is just after fresh (2hours ago) reinstall (because of other issues).

...

Hi @manciusm,

Are you sure the latest version of nautilus plugin gots installed? You can check Nautilus & Dropbox plugin versions using:

apt show nautilus dropbox 2> /dev/null | grep -B 1 Version

Can you post the result in your next reply?

Hope this will make a step to solution. :wink:

Re: Ubuntu 18.04 "rigth click link" share missing

manciusm
Explorer | Level 4

@Daphne wrote:

Thanks for getting back to me so quickly here @manciusm!

Would you mind just letting me know which desktop environment you're running? You can find the requirements here if you'd like to check.

If you're running one of the environments listed there, can I reached out to the email linked with your Community profile so we can look into this further?

Keep me posted - cheers!


GNOME 3.28.2

Email - sure! Waiting for 🙂

 

Re: Ubuntu 18.04 "rigth click link" share missing

manciusm
Explorer | Level 4

@Здравко wrote:

@manciusm wrote:
...

Dropbox is just after fresh (2hours ago) reinstall (because of other issues).

...

Hi @manciusm,

Are you sure the latest version of nautilus plugin gots installed? You can check Nautilus & Dropbox plugin versions using:

apt show nautilus dropbox 2> /dev/null | grep -B 1 Version

Can you post the result in your next reply?

Hope this will make a step to solution. :wink:


Package: nautilus
Version: 1:3.26.4-0~ubuntu18.04.4

Re: Ubuntu 18.04 "rigth click link" share missing

Здравко
Super Collaborator | Level 20
Is that the only output? Nothing about Dropbox!? Are you sure? If so, you haven't installed your plugin (Dropbox debian package, in fact) properly. Probably some parts of earlier installed unmanaged package is left. Install it more carefully. If needed, advanced reinstall could be a good choice.

Re: Ubuntu 18.04 "rigth click link" share missing

manciusm
Explorer | Level 4

@Здравко wrote:
Is that the only output? Nothing about Dropbox!? Are you sure? If so, you haven't installed your plugin (Dropbox debian package, in fact) properly. Probably some parts of earlier installed unmanaged package is left. Install it more carefully. If needed, advanced reinstall could be a good choice.

Yes! Thats the only output. 🙂 .

Should I reinstall once again by following these instructions?

Re: Ubuntu 18.04 "rigth click link" share missing

Здравко
Super Collaborator | Level 20

As idea Yes, but there are lot of errors. :grin: Those "advanced reinstall" instructions are prepared from PR staff... Some of the commands will give errors in all cases. Better try following (littlebit optimised) commands:

dropbox stop
sudo apt-get remove nautilus-dropbox
sudo rm -f /usr/lib/nautilus/extensions-2.0/libnautilus-dropbox.so /usr/lib/nautilus/extensions-3.0/libnautilus-dropbox.so /usr/bin/dropbox

Will be ask for your password (sudo). This should clear the setup enough. After that download debian package suitable for your system (32 or 64 bit) from here. After that, open downloaded package in the default Software Center and install it. At that moment everything should work again. :wink:

Hope this helps.

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