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Unable to access data in Dropbox

Unable to access data in Dropbox

Clare K.
New member | Level 2

Website access is slow this morning and when I click on a folder I get the following message: There was a problem completing this request. Nothing is syncing to desktop clients either.

Dropbox experiencing any problems at the moment?

1 Accepted Solution

Accepted Solutions

Re: DROP BOX STOPPED WORKING TODAY??????

Ed
Dropboxer

Hi all

Thanks for all your feedback here. We're currently investigating this issue and will post updates on this thread: https://www.dropboxforum.com/hc/en-us/community/posts/204723669-Issue-on-www-dropbox-com

Thank you for your patience!




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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View solution in original post

77 Replies 77

Re: Unable to access data in Dropbox

Kara W.1
New member | Level 1

Same problem. I am logged in, but nothing appears on my screen. It just says "Loading..." at the top of my screen. 

There was a problem completing this request.

Vicente C.
New member | Level 1

Wanted to have all my family share on Dropbox. But I guess we will move to the more reliable "box" instead. I just tried to upload small <1MB PDF files and I get error message "There was a problem completing this resquest"   I haven't even uploaded more than 200MB

DROP BOX STOPPED WORKING TODAY??????

scott h.34
New member | Level 1

DROP BOX STOPPED WORKING TODAY? Just trying to set up fold with small photos in it The message i get is - 

There was a problem completing this request. 

Re: There was a problem completing this request.

Julie M.38
New member | Level 1

is this a problem just for the moment or is this a problem with my computer, I am getting the same message ?????

Re: DROP BOX STOPPED WORKING TODAY??????

Michael H.118
New member | Level 1

Hopefully, someone at dropbox is working on this problem! If we ask nice, will it help?

Re: DROP BOX STOPPED WORKING TODAY??????

Sze F.
New member | Level 2

Hey, I've got this problem too and thought it was just me! Need my files urgently, Dropbox...please fix quickly!!

Re: There was a problem completing this request.

Sze F.
New member | Level 2

Me too...is it being fixed?!?

Re: There was a problem completing this request.

Julie M.38
New member | Level 1

not sure how but mine working fine now - weird ????

 

Re: DROP BOX STOPPED WORKING TODAY??????

Sze F.
New member | Level 2

It's working again, thanks!

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