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Unable to connect to Dropbox, please make sure you're connected to the internet or try again later

Unable to connect to Dropbox, please make sure you're connected to the internet or try again later

Rah1128
New member | Level 2

We are deploying the Dropbox app via the Intune MDM to iPad devices.  When users try to log into the Dropbox app they receive the message "Unable to connect to Dropbox, please make sure you're connected to the internet or try again later."  Is there a solution for this?

2 Replies 2

Re: Unable to connect to Dropbox, please make sure you're connected to the internet or try again lat

Mark
Super User II

I assume that you talk about students you have some sort of filtering in place? If so have you allowed all of the Dropbox services through that? Note though you wont then be able to monitor Dropbox sharing and data (possible HUGE safeguarding issues depending upon age of kids!)


 


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Re: Unable to connect to Dropbox, please make sure you're connected to the internet or try again lat

Rah1128
New member | Level 2

We have content filtering software in place but dropbox services are allowed.

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Top contributors to this post

  • User avatar
    Rah1128 New member | Level 2
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
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