Dropbox installs & integrations
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Sanchez
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Sanchez
Community Moderator @ Dropbox
dropbox.com/support
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Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Same here, on iOS 11.02 and iPhone 8 Plus.
I think the problem is the portrait mode feature to edit pictures afterwards. I still haven't found a way to save just the version of the picture I want.
Gerald
It seems that Dropbox is picking up the "raw" version of the files for upload.
To repro the problem:
1) On an iPhone 7/8 Plus, compose a new photo in Portrait mode
2) Allow Dropbox to identify and upload the photo
3) Compare the photo on the phone vs the photo on the computer
The iphone will display the enhanced color and blurred background, all of which is lost/abandoned after the upload is complete.
Dropbox needs to identify and upload the same photo that the user sees on the iPhone, since that's the version he or she composed and saved.
Here's an interesting detail: The Dopbox auto-uploader does not pick up the "fancy" Portrait mode photo, as noted in this thread.
However, if you manually choose to upload the photo through the Dropbox UI, the Portrait mode effects are retained.
So Dropbox DOES have access to the correct photo, it's just that the auto-uploader is choosing the wrong file.
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Yes, photos uploaded to Dropbox, using the Dropbox app's manual file uploader, do arrive with all applied photo effects intact. The auto-uploader has a problem though.
Please note that this is not an iOS beta issue. ANY photo effects you choose while taking a photo, or add to an existing photo, are not uploaded properly by the Dropbox auto-uploader. This includes filters, coloration, and even cropping and rotation. Portrait Mode photos are a new (and beta) thing, but this is much more widespread than that.
Sanchez
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
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