cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Unable to sign into desktop app on Ubuntu

Unable to sign into desktop app on Ubuntu

richardjconrad
New member | Level 2
Go to solution
On Ubuntu 16.04, I installed dropbox using the .deb downloaded from the website. It went on to install the daemon and started. The problem is that I can't sign in. Instead of giving me the login screen, it simply opens a blank window of my browser. Any ideas why I might be seeing this? Could I be missing dependencies or have file permissions wrong? Is there an alternate way to connect the desktop app to my account? Thanks!
11 Replies 11

Vicon
Helpful | Level 6
Go to solution

Ginobean's answer works for me. Just setting Firefox as the default browser so that the sign-in redirect goes to the correct page. I did not uninstall and re-install Dropbox. Ubuntu 14.04 here, Dropbox installed using .deb file via GUI.  

tgr
New member | Level 2
Go to solution

For a better solution see https://askubuntu.com/questions/689449/external-links-are-opened-as-blank-tabs-in-new-browser-window... (the Chrome launcher needs to be fixed)

Need more support?