cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to sync for 7 days

Unable to sync for 7 days

Explorer | Level 4

After 10/31, the entry cannot be synchronized, and repeated inquiry Dropbox needs to change permissions for the folder,

Before this worked everything was  good, and macos catalina already installed a long time ,,

I tried it.

1. Replace the version of dropbox

2. Grant permissions to the folder again

3. Remove and reinstall

4. Various solutions on the discussion board Still can't make any sync

5.Fix  permissions and Fix hardlinks

Continuous display on status Syncing ooo files and indexing ooo files, but the ooo never chage

1 Accepted Solution

Accepted Solutions

Re: Unable to sync for 7 days

Super Collaborator | Level 20
:grinning face: I didn't mention symbolic link, but your terminal screenshot. :winking face: Take a look there. New sync processed only entries (files/folders) valid for Dropbox. It's normal practice different library notations to be connected using symbolic links (only one if regular file), so less space engaged. Such links are automatically generated, not explicitly by you! Unfortunately, recently Dropbox application have lot of problems, Yes. :angry face:

View solution in original post

24 Replies 24

Re: Unable to sync for 7 days

Dropboxer

I'm sorry to hear you are not syncing @6tommy. Thanks for creating a thread for this issue. 

Are you on a Beta version of Dropbox? Beta's are early releases that are still under testing and might result to unexpected behaviors. 

Can you please get me a screenshot of your Dropbox version showing under the "General" tab of your Dropbox desktop preferences and one from the "000" you see in your syncing status? 

Once I have this info, I can assist you further.  Thanks! 

 

 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Unable to sync for 7 days

Explorer | Level 4

all in here, ooo is meaning number 

 

Screen Shot 2019-11-08 at 1.01.12 AM.jpgScreen Shot 2019-11-08 at 1.01.35 AM.jpgScreen Shot 2019-11-08 at 1.01.44 AM.jpg

Re: Unable to sync for 7 days

Dropboxer

I don't see the screenshots @6tommy. Can you please try adding them to the thread again? Click the "Photos" button in the editing bar of your text. 

 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Unable to sync for 7 days

Explorer | Level 4

ok ,done

Re: Unable to sync for 7 days

Dropboxer

Thanks! That was quick! 

I see you are on a Beta, as I suspected. Please go to your settings online and turn off

"Early releases". Then update to our latest stable version. Here

This should fix things. Let me know how this works for you. 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Unable to sync for 7 days

Explorer | Level 4

Screen Shot 2019-11-08 at 1.21.12 AM.jpg

ok , i try do download Dropbox 84.4.170 again

Re: Unable to sync for 7 days

Explorer | Level 4

Screen Shot 2019-11-08 at 1.28.50 AM.jpgScreen Shot 2019-11-08 at 1.28.40 AM.jpg

Screen Shot 2019-11-08 at 1.30.07 AM.jpg

After an hour, it should still be the status does not change, not synchronized

Re: Unable to sync for 7 days

Dropboxer

Please enable accessibility, as per this article. Let me know if it starts syncing after that. 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Unable to sync for 7 days

Explorer | Level 4

Screen Shot 2019-11-08 at 1.42.06 AM.jpg

Already set, but still not synced

 

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?