Unauthenticated email from dropbox.com is not accepted due to domain's 550-5.7.1 DMARC policy.

[BGE]

I cannot get Dropbox to fix thier DMARC policy. All E-mail from Dropbox are rejected.

[Walter]

Hey there @BGE - sorry to hear you're having issues with this.

Can you please let me know if no-reply@dropbox.com has been added to your address book? Do that when you get the chance and let me know the results. 

For a list of all of our official domains take a look at this article. 

Let me know how this goes please. Thanks!

[Rich]

@Walter

This isn't something that can be resolved by adding the Dropbox email to an address book. That's a client solution, and what @BGE is referring to is at the server level. See the link below for more information.

• https://dmarc.org/

This is something for the system admins, and not the forums.

[BGE]

Thanks Rich, you are exactly correct. As an E-mail Admin I only have a few companies that have DMARC policies in place that send E-mails using a different service and that is what causes this problem. I hope Dropbox can get this issue resolved.

[Walter · Accepted solution]

Thanks for the clarification @BGE and pointing this out @Rich! 

I did a little research on my end and I can see an expert of our team has replied to your last email. Please refer to your email and get back to them with additional info, if needed.

I trust you understand the delicacy of such matter and as this is actually in regards to our already established policies, the best way to continue with your request here is via email. 

I am also passing your comments to the appropriate department for consideration - thank you for your valuable feedback. 

If there's anything else I can help with in the meantime, do let me know.