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Uninstall Dropbox from Mac - posted solutions not working

Uninstall Dropbox from Mac - posted solutions not working

storiapix
New member | Level 2

Hello -- I have followed instructions on your posted solutions for uninstalling Dropbox from my Mac laptop (Mojave 10.14.6) to no avail. At the Finder (not Launchpad), I have tried dragging the application to the trash, but it says it is open. However, when I go to Force Quit, nothing is shown as open except Finder. What to do? I would love to delete this, because I don't wish to use it, and quite often it pops up unexpectedly, demanding my computer password in order to work properly. No thank you to that! Cheers and thanks to the community for assistance.

1 Accepted Solution

Accepted Solutions

Re: Uninstall Dropbox from Mac - posted solutions not working

Daphne
Dropboxer

Hey there @storiapix,

If you open up your Activity Monitor, can you see any Dropbox related processes running on your computer at all? If so, please quit all of these processes and try uninstalling Dropbox again.

Otherwise, can you try the additional steps listed under the "Mac" section in this article here to see if they help with the issue you're having.

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

3 Replies 3

Re: Uninstall Dropbox from Mac - posted solutions not working

Daphne
Dropboxer

Hey there @storiapix,

If you open up your Activity Monitor, can you see any Dropbox related processes running on your computer at all? If so, please quit all of these processes and try uninstalling Dropbox again.

Otherwise, can you try the additional steps listed under the "Mac" section in this article here to see if they help with the issue you're having.

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Uninstall Dropbox from Mac - posted solutions not working

storiapix
New member | Level 2

Amazing fix, thank you!! Activity Monitor was the secret -- I do love Mac experts! Thanks again for the help!!

Re: Uninstall Dropbox from Mac - posted solutions not working

Daphne
Dropboxer

I'm glad to hear that this solved your issue @storiapix!

If you have any other issues with this then I'd be happy to help, just give me a nudge here. :grin:

Hope you have a great start to the week - thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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