cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Uninstall on a Mac....

Uninstall on a Mac....

dreamboxnightmare
New member | Level 2

When I go to uninstall this terrible software on my Mac I get a notification that some extensions are in use and I cant move it to the trash. How do I get rid of this?? You sure made it easy to install the software... Thanks.

2 Replies 2

uninstall on a mac problems!

dreamboxnightmare
New member | Level 2

Hello all, I am having trouble installing dropbox on a MacBook pro. When I go and drag the icon into the trash, I get a error message saying some extensions are in use and cant move it to trash. Can anyone help here? Thanks

Re: Uninstall on a Mac....

Lusil
Dropboxer
Hello @dreamboxnightmare, let's see what we can do here. 

Could you first have a look at your activity monitor and close any third party apps that could be interacting with the Dropbox app?

Once you do that, try uninstalling again to see if the same error message comes up. 

Give me a shout whenever you have any updates, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Lusil Dropboxer
  • User avatar
    dreamboxnightmare New member | Level 2
What do Dropbox user levels mean?
Need more support?