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Update behind socks proxy

Update behind socks proxy

xsoft
Helpful | Level 6
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Hi,
I have Dropbox 27.4.22 on Windows 7.
I have it connected via socks5 proxy. Direct call to dropbox.com is blocked on company firewall.

 

Update procvess will NOT go thru dropbox app, instead I have fileopen request to:
file:///C:/users/.../appdata/local/temp/dbxlatk7ns.html#

This file openet at browser with proxy (without it will NOT load, its dropbox.com redirect)
and open an installer: https://www.dropbox.com/downloading?from_client=True

But also, this install will fail, because it's not using Socks proxy.

Well, why is Dropbox aboiding proxy setting and why is trying to connect directly to Dropbox.com? Automatic update can never be done in this way (with proxy required envirement).

23 Replies 23

Sanchez
Dropbox Staff
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Hi @apraetor & @xsoft,
 
Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

We sure would appreciate it! 

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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Ed
Dropbox Staff
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Hey xsoft

We're not 100% comfortable with this modified version of the client (and it could contain all sorts of things that we can't verify or support) so we took the link down to prevent any issues.

Don't want to make it look like we're censoring content (I'm all in favor of workarounds to get things to work) but we also want to make sure they are not harmful / hacks that could cause any issues.

Hope you understand !

Cheers



Ed G
Community Manager @ Dropbox
https://dropbox.com/support


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xsoft
Helpful | Level 6
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Hello,
Yes, you are right. There can be anything since it's not directly from you (Dropbox web).
That's why I attached that note, that there can be anything dangerous.

Note: this will also works with this (full offline verion) linke (directly from you - aka clean):
https://www.dropbox.com/downloading?plat=win&type=full

It's a bit sad, that I can't find this quickly when online version fails.

Btw I'm still working on this issue with your support team, so install behind SOCKS proxy is not solved wet.

Lucio
Dropbox Staff
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By design, the Dropbox Update process is separate from the client and does not have access to the client's preferences, it uses the Windows OS network preferences rather than the Dropbox desktop application's proxy settings.


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    Lucio Dropbox Staff
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