Uploaded photos not in photos file

[TBob]

A couple of days ago I started having a problem with uploaded photos on both of my Android devices, one runs Android 6.01 and the other Android 7. I almost never use dropbox on my pc.

The problemis that when I upload photos they do not show up in the photos area. They are there in the photos folder under File and also in Recents but they stopped showing up in the photos "gallery". Again, this just started a couple of days ago. Any help greatly appreciated.

[selarsan]

I have Dropbox app ver 76.2.2 and iOS 11.2.1 but cant see my photos in Camera Uploads (working) in the Photo view. In the Photo view I can see photos from Camera Uploads for some weeks ago, soo somethings still works. But for some reasons, I cant see the latest uploaded photos in the photo view in the app? But in the folder Camera Uploads I see the new photos. Why

[Nikki1983]

I have a Samsung Galaxy S6 with Dropbox app 76.2.2

I want to have all the photos I make and receive through other apps uploaded to Dropbox, so I use a File Mover app to move all incoming photos into my camera roll folder so Dropbox uploads everything. This is working fine.

Until very recently, the uploaded photos would also become visible in the "Photos" gallery of the app, so I could easily verify the upload status. However, at the moment only a fraction of the photos that are uploaded actually appear in the "Photos" gallery. Even a normal photo taken with my camera is uploaded like normal, but is not appearing in the "Photos" gallery. I've checked the "without date" section at the bottom, and nothing there either.

Could somebody please explain what is and is not shown in the "Photos" gallery?

[Mark]

So many posts in such a short period of time makes me think that either theres been an unannounced change, or, more likely something has gone wrong.

Could you please log a ticket at www.dropbox.com/support asking for help and link to this thread? You can then track it at http://dropbox.zendesk.com , however, please remember it is Christmas so support will be thin on the ground for a few days at least!

[PleaseSendTacos]

Having this same exact issue. Same iOS and Dropbox version!

[PleaseSendTacos]

I am having the same exact problem.  I emailed support.

[TBob]

Good. I did too. 

[TBob · Accepted solution]

For anybody following this, I put in a ticket with Dropbox. The very responsive, friendly, and helpful people there tell me they have found the problem and are working on fixing it. 

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