Dropbox installs & integrations
Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.
Files added to a Dropbox folder on my Mac now show no symbol and do not upload or sync. Would deleting the App and reinstalling resolve this issue and restore all current files on the Mac?
Go to Solution.
Hi there @humphreyyg, thanks for posting your question on the Dropbox Community.
Before we try reinstalling the desktop app, let's try some other troubleshooting steps first.
For this reason, could you let me know what you see when you hover over the Dropbox icon that should be next to your computer's clock?
If you don't see it there, it means that the desktop app isn't running and you'll need to relaunch it from your applications menu.
Let me know what you find, cheers!
LusilCommunity Moderator @ Dropboxdropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
View solution in original post
The Dropbox icon had disappeared from near the computer clock. I double-clicked Dropbox in the applications list and my Dropbox folders quickly synchronised and look to be back to normal. Many thanks for your help in resolving this issue for me.
Happy to help, @humphreyyg!
If anything else comes up, just give me a shout.
In the meantime, I hope you have a wonderful day ahead!
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!