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Uploading multiple photos and DB freezes on one and I can't skip it and move on....

Uploading multiple photos and DB freezes on one and I can't skip it and move on....

GOFORHIX
New member | Level 2

Uploading multiple photos and DB freezes on one and I can't skip it and move on!!

 

I am uploading hundreds of photos for a project, let's say 300 lo-res photos, and DB gets hung up on one photo in the middle of the pack.  I can't delete or skip that photo, I have to refresh and figure out where it left off and start over from there.  This is extremely frustrating when you leave DB to do it's thing and you come back to see it's been stuck on photo 25 of 300 for the last 20 minutes. 

 

Any tips on how to skip that photo and move on?

1 Reply 1

Re: Uploading multiple photos and DB freezes on one and I can't skip it and move on....

Walter
Dropboxer
Hi @GOFORHIX; welcome to our Community!

Just to make sure we're on the same page, can you send us a screenshot of the error (or the last screen) you get when this happens? 

Does this persist on other browsers or after clearing your browser's cache

While we're at it, if you have installed the desktop app on your computer, have you considered copying or moving those photos in your Dropbox folder?

Let me know what you find!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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