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Uploading photos from phone

Uploading photos from phone

Mie I.
New member | Level 1
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I basically got Dropbox in order to move my enormous collection of pictures and videos from my iPhone to somewhere else...The transfer went fine for a while, but then it has stopped and I keep seeing a message saying "waiting to upload". I have quit the application and relaunched, which does nothing. I have even upgraded Dropbox, as I suspect I will need the extra space...

There is still over 400 pictures which are "waiting to upload" plus a few videos. And did I mention I started this process 13th of December...?

37 Replies 37

Hugh C.
New member | Level 1
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I have the same problem on my Android over the last week or so. After trying everything on the net, I accepted the Dropbox offer to "Contact Us" and I duly filled out their form and submitted it. What I got in reply was an automated message telling me to go to the pages I had already visited, without success. This is pretty poor customer service from Dropbox.

Evan M.3
New member | Level 1
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I had the same problem. Turned wifi off and on again and everything uploaded fine.

Hugh C.
New member | Level 1
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Just tried that again. Doesn't work. 

Balazs H.
New member | Level 1
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I have the same issue. I'm on Wifi, but it is "waiting to upload".

Dan R.16
Helpful | Level 5
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I can't even believe this is still a problem. Why should we be forced to use cellular data connections to upload our photos? Much longer and I will have to look for another service - this is ridiculous 

April K.2
New member | Level 1
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I was dealing with this for a few weeks now, and I just simply 'Signed Out' of Dropbox on my phone and logged back in.  Things started to load without a problem.  who knows? but thought I'd share

Linda M.54
New member | Level 1
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What April K. said worked for me.

Penny W.
New member | Level 2
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April K Thank you, simple but effective, signed out and back in and it is uploading on my iphone again!

Jessica H.16
New member | Level 1
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Enabling auto upload on my phone worked for my monumental transfer of honeymoon photos. I deleted the album I started to make space for the incoming waves of duplicates ;( Also, just received a phone notification that the upload had stopped when my phone auto-locked. I set my phone to "never" auto-lock and photos are coming in steadily now. 

harold s.
New member | Level 1
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April K Thank you, signed out and back in and it is uploading on my iphone again!

The layout on the dropbox app changed when I signed out and signed back in, maybe it was stuck in an old version of dropbox.

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    Dan R.16 Helpful | Level 5
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    Rich Super User II
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    Elsie J. New member | Level 1
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    Megan R.2 New member | Level 2
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