cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Whether you are transferring a single drive, a team or an entire organization, Movebot's cloud migration tool has been built to make your Dropbox migration simple - learn all about it here.

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

User auto linking to an account if dropbox had been previously installed

User auto linking to an account if dropbox had been previously installed

Lee79
New member | Level 2

We have a master image that is deployed in a VMware infrastructure. We have found an issue that one of staff had signed into a dropbox account on that master image and then uninstalled it and not unlinked it. 

 

So when we come to install dropbox on a different machine, it installed and then automatically linked to that account. I now need to check all the other servers and users but not sure where to start. We have tried revoking and changing the password but it still does it. 

 

Any advice Please?

1 Accepted Solution

Accepted Solutions

Re: User auto linking to an account if dropbox had been previously installed

Mark
Super User II

I think the only way to quickly do this is to totally delete the account. That way it cannot log in to anything. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

3 Replies 3

Re: User auto linking to an account if dropbox had been previously installed

Mark
Super User II

I think the only way to quickly do this is to totally delete the account. That way it cannot log in to anything. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: User auto linking to an account if dropbox had been previously installed

Lee79
New member | Level 2

I thought that might be the case, Thank you for your reply

Re: User auto linking to an account if dropbox had been previously installed

girouard_d
New member | Level 2

Hi Lee,

 

I think the problem is worse than that. 

 

I have a master image I am sure nobody logged in. Now somebody logged in and it's being logged in on every computer (Computers are not on the domain and independent from each other.

 

My guess : I think when dropbox client installs, it create a unique key for that computer somehow and if that key query dropbox, it automatically logs the client.

 

Did you manage to fix this issue on your side?

Who's talking

Top contributors to this post

  • User avatar
    girouard_d New member | Level 2
  • User avatar
    Lee79 New member | Level 2
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?
Need more support?